DUOS Secures $130Mn To Boost AI-Powered Digital Platform for Senior Care

The funds will be allocated to strengthen AI capabilities and expand go-to-market operations for Medicare Advantage, Medicaid, and ACA marketplace plans across the country.

Minneapolis-based digital healthtech company DUOS has secured $130 Mn to expand healthcare dedicated to senior citizens.

The funding was led by FTV Capital with participation from existing investor Forerunner Ventures.

The funds will be allocated to strengthen AI capabilities and expand go-to-market operations for Medicare Advantage, Medicaid, and ACA marketplace plans across the country.

As per reports, a significant portion will also be directed toward proactive marketing and innovation efforts.

Commenting on the new investment, Alex Mason, partner at FTV Capital, said, “At FTV, we’ve spent decades investing in healthcare innovation, and DUOS stands out for leveraging AI to build the critical infrastructure health plans need to operate efficiently and improve member outcomes at scale. We’re thrilled to support the company in building on its impressive momentum and driving the platform’s continued expansion.”

Regarding the new partnership, Karl Ulfers, CEO and Co-founder of DUOS said in a statement, “Our AI ensures the right action happens at the right time. FTV shares our vision for what’s possible, and their partnership and track record in the healthcare sector optimally positions us to continue growing with purpose.”

About DUOS

Founded in 2020, DUOS is designed to help health plans drive measurable outcomes by guiding members through coverage, care, and the actions that matter most.

It aims to address healthcare’s final-mile challenge and ensure members don’t just receive information, but actually follow through.

Further, it incorporates closed-loop reporting, AI behavioral analysis, and an outcome-focused approach to assist health plans monitor quality, boost retention, and enhance the member experience at scale.

The platform also provides AI-enabled tools for employers to effectively explain healthcare benefits and care resources to older adults, guiding them through their care journey.

Additionally, DUOS evaluates social determinants of health and helps optimize in-network benefit utilization across contracts.

The system facilitates actions such as Medicaid redetermination, government program enrollment, Annual Wellness Visit scheduling, and mail-order pharmacy coordination, while evaluating social determinants of health and optimizing in-network benefit use.

Speaking about DUOS Ulfers said that technology is core to what DUOS does.The platform was one of the earliest companies in the OpenAI startup programme.

He further added that the platform has evolved significantly over the past several years.

It initially leveraged generative AI to help match older adults with the best benefits and resources. Then, it launched a chatbot for members and their caregivers to automate finalizing government program applications, benefit navigation and scheduling medical appointments.

Earlier reports from 2023 suggest that DUOS has secured $10 million in funding, bringing its total raise to over $33 million.

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