Below are the terms regarding the cancellation of a ticket and the policy concerning refunds:
No Refund/No Cancellation
Once a DHN+ subscription has been purchased through our website, mobile app, partner channels, or any other official DHN platform, it is non-refundable under any circumstances.
You may, however, cancel your subscription at any time to prevent automatic renewal. Upon cancellation, your subscription will remain active until the end of the current billing cycle, and no further subscription charges will be deducted for subsequent billing periods.
DHN+ subscriptions are also non-transferable and cannot be assigned to another individual.
We encourage all subscribers to carefully review the plan details and ensure it meets their requirements before completing their purchase.
Failed Transactions
In the unlikely event of a transaction failure during the subscription purchase process due to technical reasons or issues with the payment gateway, the transaction amount will be refunded to your account within 5–7 working days. This policy ensures that any inconvenience caused by technical difficulties is addressed promptly, ensuring peace of mind when subscribing to Digital Health News (DHN+).
Please note that while we strive to process refunds within the specified timeframe, the actual timing may vary depending on your bank or financial institution’s policies.
Contact Us
Should you have any queries or require further clarification regarding our Refund/Cancellation Policy, please do not hesitate to contact us at +91 99904 75326. Our team is here to assist you with any concerns or questions you might have.
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