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US-Based SAIGroup Acquires Get Well to Bolster AI-driven Patient Engagement

Written by : Aishwarya Sarthe

July 11, 2024

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Founded in 2000, Get Well, previously known as GetWellNetwork, supports over 10 million annual patient interactions across 1,000+ healthcare organizations.

US-based investment firm SAIGroup has acquired digital patient engagement company Get Well. The financial details of the acquisition were not disclosed.

Per the company, this addition enhances SAIGroup’s expanding portfolio of AI healthcare firms.

Reportedly, SAIGroup founder and CEO Romesh Wadhwani will serve as Get Well chairman, with Michael O’Neil continuing as founder and CEO. 

Founded in 2000, Get Well, previously known as GetWellNetwork, supports over 10 million annual patient interactions across 1,000+ healthcare organizations. The company partners with health systems such as Adventist Health, Lifebridge Health, Kaiser Permanente, and Children’s Hospital of Colorado.

Post-acquisition, SAIGroup aims to enhance Get Well’s solutions with predictive and generative AI. This integration seeks to deliver "a new level of precision engagement," offering advanced insights and capabilities to Get Well’s products and patient data.

“As part of SAIGroup, Get Well’s mission to enable the best patient experience will undergo a rapid transformation with AI to a full precision care platform for hospitals and ambulatory centers,” Wadhwani stated.

AI Portfolio Expansion

SAIGroup's portfolio includes SymphonyAI, applied in various industries, including retail and financial services, and healthcare-focused firms including ConcertAI and RhythmX AI. 

RhythmX AI, launched last October with a $50 million investment, provides a generative AI platform for physicians and health systems. Its data includes metadata on 300 million patients, 4.4 billion annual claims, and more than 1.8 million healthcare professionals. 

This data is expected to help the newly acquired Get Well improve patient and clinician experiences, enhance clinician efficiency, and deliver precise care recommendations.

“This strategic investment underscores SAIGroup’s commitment to innovative AI-driven solutions in healthcare and highlights our confidence in Get Well as a leader in the digital patient engagement space,” Wadhwani added.

Oxford Finance provided debt financing for the transaction. Legal counsel for SAIGroup was McDermott Will & Emery, while Cain Brothers served as financial adviser and DLA Piper as legal adviser to Get Well.

Commenting on the deal, Neil said, “We are thrilled about this investment and the opportunity to take the Get Well portfolio to the next level. SAIGroup's AI capabilities will enable Get Well to accelerate our innovation roadmap and transform how healthcare providers care for and interact with patients. SAIGroup and Get Well are committed to pushing the boundaries of how generative AI can enhance digital patient engagement.”

In 2021, Get Well announced plans to acquire Docent Health, an AI-powered consumer engagement company. This acquisition aimed to enhance Get Well’s digital care offerings.


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