Tech, Teamwork & the Power of a Thank You: A CNIO’s Guide to Meaningful Innovation
In this DHN Podcast episode, Marie DiFrancesco, Chief Nursing Informatics Officer at Northeast Georgia Health System, shared why successful healthcare innovation starts with people, not technology. She emphasized that "You can have all the technology and all the innovation in the world, but if you are not truly connecting with the people, that really is the secret sauce," highlighting the importance of trust, frontline engagement, and rounding. As she noted, "Rounding builds the trust," creating opportunities for nurses to share ideas and drive meaningful change.
A key theme of the discussion was inclusion and collaboration. Marie stressed that "The nurses are the ones to adopt the technology and to use the technology," making it essential to involve frontline staff early in the design and implementation process. She added that "Making sure you have your frontline nurses at the table for the co-create is instrumental" to improving adoption and outcomes.
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