Northwell Health, K Health Launch AI-Powered Virtual Primary Care in New York

The service aims to provide seamless, round-the-clock access to personalized primary care for patients across New York.

Northwell Health and K Health have joined forces to launch Northwell Primary Care Now, a virtual primary care platform powered by K Health’s clinical-grade AI. 

The service aims to provide seamless, round-the-clock access to personalized primary care for patients across New York.

Patients using the platform can schedule same-day appointments with Northwell clinicians, with AI technology facilitating pre-visit intake. A personalized AI Medical Chat collects patient symptoms and organizes the information for physicians, streamlining virtual or in-person consultations.

“This new joint venture represents a significant step forward in making quality healthcare more accessible to our patients,” said John D’Angelo, CEO of Northwell Health. “By integrating K Health’s AI platform with our existing care services, we're expanding our ability to deliver comprehensive primary care that meets patients where they are.”

The platform is fully integrated within Northwell, ensuring continuity of care across all its facilities and services. AI is intended to supplement, not replace, traditional care, enhancing responsiveness, improving information gathering, and maintaining the live physician model.

Ran Shaul, Co-founder & CPO at K Health, added: “We are redefining primary care and setting a new patient-centric standard. The K Health technology will be available to millions of patients through numerous health system partnerships. Our collaboration with Northwell is a tremendous opportunity to improve primary care for both patients and providers.”

Northwell Health joins a list of leading health systems partnering with K Health, including Cedars-Sinai, Hackensack Meridian Health, Hartford HealthCare, Mass General Brigham, and Mayo Clinic, expanding the reach of AI-powered primary care across the U.S.

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