Medi Assist Partners with LawtonAsia to Deploy AI Insurance Platform in Thailand

The collaboration marks Medi Assist’s expansion into Thailand as part of its broader international growth strategy.

Medi Assist Healthcare Services has entered into a strategic partnership with LawtonAsia, a Thailand-based insurance broker, to deploy its AI-driven international health and travel insurance platform in the Southeast Asian market. The implementation process has begun, with a full-scale launch expected in the coming weeks.

The collaboration marks Medi Assist’s expansion into Thailand as part of its broader international growth strategy. LawtonAsia operates as an independent insurance broker in the country, providing medical insurance, employee benefits, general insurance, and reinsurance services.

Under the agreement, LawtonAsia will integrate Medi Assist’s AI-powered platform into its operations to improve claims processing efficiency and enhance member experience. The technology is designed to reduce turnaround times, increase transparency, and provide members with real-time visibility into their benefits. The system also enables corporate clients to manage flexible benefit structures within their insurance programs.

Jerome Kelly, CEO of LawtonAsia, said the agreement followed months of discussions and was finalized after a visit to Medi Assist’s offices in India. “This is a major upgrade for LawtonAsia and will allow the company to use best-in-class AI systems to manage medical insurance claims and provide greater control for clients,” he said.

Nikhil Chopra, chief business officer at Medi Assist, said the partnership supports the company’s international expansion plans. “By bringing our AI-driven platform into their operations, we're enabling faster claims processing, greater transparency, and more intelligent decision-making,” he said.

The implementation phase is currently in progress in Thailand, with testing underway to ensure operational readiness. Both companies stated that efforts are focused on maintaining service continuity during the transition ahead of the official launch.

Financial terms of the partnership were not disclosed.

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