Kyno Health Rolls Out 20-Minute Doctor Visits Across Delhi, BLR

Kyno Health, a health tech platform specializing in primary care, has introduced a new "Doctor at Home in 20 Minutes" service in Delhi-NCR and Bangalore.

The platform, which has been operational since 2023, aims to tackle inefficiencies in primary healthcare access in urban India, where patients often face delays and inconsistent service delivery.

The company claims to have completed over 20,000 home consultations with a 91 percent patient satisfaction score. The service uses proprietary technology and supply chain coordination to dispatch doctors to patient homes within 20 minutes, an improvement from its earlier 60-minute consultation model.

“Every minute a patient waits for medical care is too long. This belief has driven Kyno's mission from day one. By bringing experienced doctors to patients' homes within 20 minutes, we're eliminating barriers traditionally separating people from quality healthcare,” said Aditya Gupta, Founder of Kyno Health.

He added, “The impact extends beyond convenience—we're helping patients address health concerns earlier, before they escalate into more serious conditions.”

Urban Healthcare Infrastructure and Technology-Driven Delivery

Kyno’s model addresses challenges in primary care, including long waiting periods, lack of standardised services, and administrative inefficiencies. The company states that these systemic gaps frequently push patients toward costlier tertiary interventions due to delayed initial treatment.

Through its in-house technology platform, Kyno enables timely doctor deployment in traffic-congested metropolitan areas. The initiative comes as India’s healthcare market is projected to touch $610 billion by 2026, with primary care continuing to be a significantly underserved segment.

The platform’s doctor network is supported by a “Doctor Excellence Framework,” which includes specialized assessments and a 30-day training program. Its services span general consultations, chronic disease management, IV drips, vaccinations, and diagnostics. The service is targeted at working professionals, nuclear families, senior citizens, and patients with chronic conditions such as hypertension and diabetes.

Expansion Plans and Investment Talks Underway

Kyno is currently in discussions with venture capital firms focusing on healthcare to secure funding for its expansion. The proposed investment will help support technology upgrades and improve service offerings, including more specialized care.

Additionally, the company aims to expand its presence in other urban markets while operating under a doctor-led model.