Cleveland Clinic Expands AKASA Partnership to Deploy GenAI-Powered Coding and CDI Across U.S.

The enterprise rollout follows the successful implementation of AKASA’s AI coding tool, marking another major step in the organization’s efforts to enhance accuracy and efficiency in the mid-revenue cycle.

Cleveland Clinic has expanded its partnership with healthcare AI company AKASA to deploy a generative AI-powered Clinical Documentation Integrity (CDI) solution across all its U.S. locations.

The enterprise rollout follows the successful implementation of AKASA’s AI coding tool, marking another major step in the organization’s efforts to enhance accuracy and efficiency in the mid-revenue cycle.

Accurate clinical documentation and coding play a crucial role in capturing the entire patient journey, ensuring proper reimbursement, and minimizing compliance risks. Earlier this year, the Cleveland Clinic implemented AKASA’s AI coding tool system-wide within four months, processing tens of thousands of patient encounters.

Building on that foundation, the new collaboration focuses on CDI—an area that requires interpreting complex, multi-modal data such as labs, imaging, and medications to ensure accurate and complete clinical records. The GenAI solution functions as an AI assistant to CDI staff, supporting documentation accuracy and improving workflow efficiency.

“The expanded breadth of our work with Cleveland Clinic is a powerful example of what’s possible when health systems and technology partners tackle the toughest challenges together,” said Malinka Walaliyadde, CEO and co-founder of AKASA. “By addressing documentation and coding at scale, we’re proving that AI can finally close long-standing gaps in the revenue cycle. And when health systems can fully capture the complexity of patient care, everyone benefits, from clinicians to revenue cycle staff to patients themselves.”

The CDI platform connects documentation and coding into a unified workflow, adapting to the specific clinical and operational requirements of each health system. Through an intuitive interface, it surfaces key clinical evidence to staff, helping prioritize time and focus on higher-value tasks.

“Integrating advanced AI solutions into our revenue cycle is a testament to Cleveland Clinic’s commitment to innovation and operational excellence,” said Ben Shahshahani, Ph.D., Chief AI Officer at Cleveland Clinic. “The success of the AI coding platform has demonstrated the transformative impact of technology in enhancing efficiency and quality. With the launch of the CDI solution, we are excited to continue setting new benchmarks for how AI can support our teams, improve processes, and ultimately benefit our patients.”

The deployment marks one of the most comprehensive uses of generative AI in healthcare finance, reflecting the Cleveland Clinic’s continued emphasis on leveraging technology for operational improvement and financial integrity.

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