Hexaware & CareInsight Partner to Boost AI-driven Healthcare Transformation

The partnership seeks to apply AI in practical, real-world settings by supporting integrated data flows, operational decision-making, and outcomes-focused use cases across the care continuum.

Global provider of IT services and solutions, Hexaware Technologies, has joined hands with CareInsight, an AI-native healthcare technology company.

The collaboration brings together AI-native healthcare platforms and deep AI and digital transformation expertise to deliver outcome-based, production-grade AI at scale for healthcare organisations.

The partnership seeks to help healthcare organisations apply AI in practical, real-world settings by supporting integrated data flows, operational decision-making, and outcomes-focused use cases across the care continuum.

Further, the collaboration aims to reduce administrative burden, improve operational coordination, and enable more timely and informed decisions.

Shantanu Baruah, President & Global Head – Healthcare, Life Sciences & Insurance, Hexaware, said, “Our partnership with CareInsight reflects Hexaware’s commitment to move beyond technology modernization toward outcome-driven transformation. Together, we will help payers and providers operationalize AI at scale, accelerate value-based equitable care, and deliver measurable, real-world impact for our customers.”

As per the agreement, CareInsight’s AI-native platforms, including careassistant.ai, carewallet.ai, voice assist, and health3d.ai, will be embedded within Hexaware’s AI-powered healthcare offerings to deliver intelligent care management, patient engagement, administrative automation, and real-time analytics.

Moreover, the partnership enables healthcare organizations to transition from isolated AI use cases to enterprise-scale deployment across core administrative and clinical workflows.

“For CareInsight, this partnership is a key step in bringing our AI-native platform and intelligent agents into complex, real-world healthcare environments, said Raj Kadam, CEO of CareInsight. ’By combining our AI-native platform and intelligent agents with Hexaware’s proven track record in enterprise implementation and deep healthcare domain expertise, we can help organizations move from AI pilots to production-scale deployment faster than ever before.”

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