Future Generali Launches AI-Powered 'Health Shield Advisor' to Bridge Insurance Coverage Gap

In addition to suggesting optimal coverage amounts, the tool evaluates lifestyle factors and offers plan recommendations for potential future health needs.

Future Generali India Insurance (FGII) has introduced a new AI-powered tool, 'Health Shield Advisor,' to help individuals determine the right amount of health insurance coverage based on their lifestyle and health profile.

Available on FGII's official website, the platform is designed to make it easier for users to evaluate and select appropriate health insurance coverage.

India currently faces a health insurance protection gap of approximately 73%, driven by underinsurance and the rising costs of healthcare, including medical inflation.

Health Shield Advisor seeks to address this gap by offering personalized coverage recommendations based on users' lifestyles and habits.

AI-Driven Personalization & Interactive Features

The platform uses advanced artificial intelligence technologies, including Generative AI, to assess users' responses to a set of simple questions about their age, health habits, and daily routines.

Based on this input, the tool provides tailored insurance coverage suggestions that better reflect each individual's unique requirements.

Ruchika Varma, Chief Marketing, Customer, and Impact Officer at Future Generali India Insurance, said, "At Future Generali, we are committed to leveraging technology to enhance customer experience. The launch of Health Shield Advisor marks a key advancement in our efforts to simplify selecting health insurance. Using advanced algorithms and data-driven insights, Health Shield Advisor empowers customers with a seamless, intuitive interface that guides them in choosing the right plan."

Enhanced Engagement Through Generative AI

One of Health Shield Advisor's distinguishing features is the integration of Generative AI to create interactive avatars. These avatars engage with users in real-time, adding a dynamic and entertaining element to the questionnaire process.

This feature not only enhances user engagement but also simplifies decision-making by offering guidance in an approachable manner.

In addition to suggesting optimal coverage amounts, the tool evaluates lifestyle factors and offers plan recommendations for potential future health needs.

It compares coverage options and provides detailed information, allowing users to make confident, well-informed decisions.

With Health Shield Advisor, Future Generali aims to reduce complexity in health insurance selection, enabling users to understand their needs better and make informed choices.

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