Epic Integrates Ambience Healthcare AI Scribe in Toolbox Program

The Toolbox, part of Epic Showroom, highlights software categories with recommended integration practices and lists third-party apps that adhere to these guidelines.

Epic has added Ambience Healthcare’s artificial intelligence (AI) platform to its Toolbox program, expanding clinicians' access to ambient voice recognition tools. The Toolbox, part of Epic Showroom, highlights software categories with recommended integration practices and lists third-party apps that adhere to these guidelines.

Ambience joins AI ambient scribe players Suki and Commure in the program.

Ambience’s inclusion will extend its AI-powered documentation capabilities to a broader range of Epic customers and support its latest integrations with Epic’s Ambient Module and Haiku mobile app. Clinicians can launch Ambience from Haiku in outpatient, emergency department (ED), and inpatient settings.

"Epic has been deepening its integration and partnership with the ambient technology players out in the market," said Nikhil Buduma, co-founder and chief scientist at Ambience Healthcare. "One of the things that we've been able to do with this partnership is take a lot of the features that Ambience customers love about Ambience that includes things such as in the ED environment, the ability to stop and start recording and have immediate documentation right back into Epic, which previously wasn't possible with the API specs that Epic had on the market. Now all that functionality is natively available inside Epic in Haiku, Hyperspace, and Hyperdrive. Clinicians now have those workflows available in the Haiku experience, a more ideal end-to-end workflow, so you never have to leave the Epic ecosystem."

Ambience’s platform uses AI to support documentation, clinical documentation integrity (CDI), and point-of-care coding. The system is designed to generate accurate, compliant, and specialty-aware clinical notes in real time, providing coding suggestions and integrating prior notes and diagnostics into the clinical workflow. The company supports over 200 specialties and offers downstream revenue cycle automation for coding, CDI, and prior authorization.

Buduma commented on competition from Epic’s own AI scribe, expected to be announced at the company’s annual User Group Meeting in Verona, Wisconsin: "Epic releasing a solution for health systems establishes a baseline for what is table stakes for health systems. I think because we've spent so much time building and configuring AI systems that work wall-to-wall at some of the most complex environments, such as the biggest academic medical centers, and get it to work and get highly utilized across specialties, in some ways, I think it's going to simplify the competitive story for us… In some ways, this competition from the EHRs is good for the ecosystem."

The development comes amid a busy week in healthcare AI. Oracle and athenahealth introduced new AI features in their EHRs, while AI medical scribe company Abridge announced a collaboration with Highmark Health to develop point-of-care prior authorization tools.

Ambience Healthcare recently raised $243 million in Series C funding, bringing its valuation to $1.25 billion. Investors have poured nearly $1 billion into ambient AI companies so far in 2025, according to STAT.

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