Epic Expands Healthcare ERP Vision With EpicOps, Starts With Scheduling Module

Epic Expands Healthcare ERP Vision With EpicOps, Starts With Scheduling Module

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The company is developing EpicOps as a natively integrated ERP system designed to unify financial, operational, and clinical data into a single platform.

Epic Systems is expanding beyond electronic health records (EHRs) with a long-term plan to build a healthcare-specific enterprise resource planning (ERP) platform through its EpicOps suite, beginning with staff scheduling capabilities aimed at improving operational efficiency across health systems.

The company is developing EpicOps as a natively integrated ERP system designed to unify financial, operational, and clinical data into a single platform. The system is intended to connect directly with Epic’s EHR, enabling real-time visibility into staffing, patient schedules, and resource utilization across healthcare organizations, according to Aparna Sridhar, vice president of EpicOps at Epic.

The first application within the suite is Teamwork, a scheduling and resource planning module for clinicians and staff. It features real-time, pattern-based scheduling and assignment-aware workflows designed to reduce reliance on manual coordination. The tool is built directly into Epic’s clinical ecosystem rather than functioning as a standalone product.

Teamwork integrates with Epic’s Cadence scheduling system, automatically updating clinic schedules when provider shifts change. It also works with the Fast Pass system to open newly available appointment slots to patients waiting for earlier access. In clinical settings, the platform updates on-call assignments in real time and connects staff through Secure Chat to improve coordination during patient care.

For nursing operations, the system analyzes patient volume and complexity forecasts up to two weeks in advance to identify staffing gaps and trigger adjustments when needed. If a caregiver becomes unavailable, assignments can be updated instantly to maintain continuity of care.

Epic reports that five healthcare organizations are currently live on Teamwork, with 11 additional deployments in progress. One early adopter, the University of Iowa Health Care, said the system reduced delays in updating on-call schedules and improved real-time visibility for clinical teams.

Dubai Health has also implemented Teamwork, becoming the first organization outside the U.S. to adopt EpicOps. Parkview Health, a 15-hospital system, reported a 75% reduction in time required to build provider schedules after consolidating multiple scheduling tools into Epic’s platform.

Epic says the EpicOps roadmap will expand beyond scheduling. Time and attendance capabilities are expected in August, followed by credentialing and cost accounting modules in mid-2027. Supply chain and financial tools are scheduled for release by the end of next year, with HR and payroll functions planned in later phases.

The company also plans to add supply chain intelligence that uses upcoming surgery schedules to predict demand for medical supplies, to reduce waste and prevent shortages.

Epic is positioning EpicOps as a healthcare-focused alternative to traditional ERP providers such as Oracle, SAP, Workday, and Dedalus, arguing that its advantage lies in its deep integration with clinical workflows and real-time patient data.

Stay tuned for more such updates on Digital Health News

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