CVS Health & Google Cloud Partner to Launch AI-Powered Health Engagement Platform

The platform aims to enhance consumer engagement, streamline care management, and improve health outcomes.

CVS Health and Google Cloud have announced a strategic partnership to launch Health100, a first-of-its-kind AI-native consumer engagement platform designed to provide connected and personalized health care experiences. The platform aims to enhance consumer engagement, streamline care management, and improve health outcomes.

Health100, operated by CVS Health’s technology services subsidiary, will integrate information across pharmacies, care providers, insurance plans, pharmacy benefits managers, and digital health solutions. The platform uses built-in agentic AI to deliver a real-time, omni-channel experience, effectively acting as an always-on personal health care partner for consumers.

The platform is designed to empower consumers to take full ownership of their health. It offers proactive guidance to help users stay on track with their health goals, faster and broader access to care, cost transparency, and tools to reduce out-of-pocket expenses. Health100 also facilitates pharmacist-led care management, leveraging a trusted clinical touchpoint to improve patient engagement.

“Consumer engagement in their own health and care is the holy grail that will drive trust and much better health outcomes,” said Tilak Mandadi, Executive Vice President, Ventures and Chief Experience and Technology Officer at CVS Health. “Google Cloud and AI technologies are core to this platform, which is grounded in responsible AI principles.”

Health100 will leverage Google Cloud’s secure infrastructure and AI technologies, including Gemini models, Cloud Healthcare API, and BigQuery. The system combines robust health care interoperability with advanced multimodal AI to optimize clinical and transactional workflows across multiple data sources. Future integration with biometric wearables may allow real-time, data-driven support for consumers.

“With Health100, CVS Health is delivering the future of agentic, AI-powered health care that enhances human touch and eliminates complexity,” said Thomas Kurian, CEO of Google Cloud. “This platform creates a personalized and proactive end-to-end health care experience that general-purpose AI interfaces cannot match.”

Health100 will launch in 2026, with plans to allow other health innovators to build specialized applications through an open ecosystem approach. A preview of the consumer experience will be shared at Google’s annual health event, The Check Up, in March 2026.

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