Conifer Health Teams Up With Google Cloud to Advance AI-powered RCM

Conifer is tailored to innovate across key areas such as patient access, insurance eligibility, revenue integrity, and accounts receivable management

Texas-based Conifer Health Solutions has partnered with Google Cloud to bring advanced artificial intelligence (AI) and intelligent automation to its end-to-end Revenue Cycle Management (RCM) platform.

The initiative is set to transform how healthcare organizations manage financial workflows, from patient access through accounts receivable (A/R), while improving cash collections and enhancing the patient experience.

Commenting on the partnership, Deepali Narula, COO of Conifer Health Solutions, said, “Over the past year, our teams have been designing and deploying custom AI solutions across key points of the RCM value chain, leveraging Google Cloud’s advanced AI tools. The results speak for themselves. We are excited to be making an investment in a robust AI platform that builds upon our industry-leading expertise to enhance our services at every level.”

Built natively on Google Cloud, Conifer’s next-generation AI platform is fully integrated into its proprietary workflows. It is tailored to innovate across key areas such as patient access, insurance eligibility, revenue integrity, and accounts receivable management.

Reflecting his thoughts on the partnership, Ryan Terry, managing director, Healthcare, Google Cloud said, “Conifer’s deep revenue cycle management expertise and EHR-system agnostic approach make them an ideal partner to build a next-generation AI platform on Google Cloud’s advanced AI capabilities to positively impact healthcare, Our shared goal is to help health systems reduce complexity and ultimately enhance the patient experience.”

The Texas-based company is a subsidiary of Tenet Healthcare Corporation, which provides tech-enabled end-to-end RCM services as well as targeted point solutions designed to elevate the patient experience, strengthen operational efficiency, and improve financial performance.

In addition to this, the healthcare company supports value-based care initiatives through comprehensive population health management and financial management services.

Reportedly, the company manages more than 17 million patient interactions annually and oversees over $32 billion in net patient revenue.

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