Building Digital-First Hospitals in Tier-2 India: Lessons from Srishti Hospital
As digital health steadily reshapes hospital operations across India, its real impact is increasingly being measured not by technology adoption alone, but by how deeply it integrates into everyday clinical and administrative workflows. In tier-2 cities like Jaipur, where patient expectations, operational realities, and cost sensitivities differ from metro markets, hospital leaders are taking a more pragmatic, outcome-driven approach to digital transformation.
In this exclusive interaction, Deepak Guupta, CEO of Srishti Hospital, shares how digital health at his organization extends beyond software deployment to influence clinical decision-making, patient experience, accreditation, and long-term hospital strategy. He also reflects on Jaipur’s evolving digital health ecosystem, the role of national frameworks like ABDM and NABH, and the leadership mindset required to drive meaningful, people-centric digital adoption in emerging healthcare hubs.
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