b.well Connected Health & Wheel Partner to Launch AI-based Virtual Care Infrastructure
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The collaboration integrates b.well’s consumer health data and access infrastructure with Wheel’s Horizon platform that manages clinical delivery and nationwide clinician operations.
Baltimore-based b.well Connected Health has partnered with Wheel, a virtual care platform, aimed at developing an AI-enabled virtual care infrastructure that integrates consumer health data, AI-generated insights, and clinical care delivery.
The collaboration integrates b.well’s consumer health data and access infrastructure with Wheel’s Horizon platform that manages clinical delivery and nationwide clinician operations.
The integrated model is expected to support healthcare organisations, payers, and digital health companies in delivering virtual care services more efficiently.
As per the company, the initiative seeks to address the operational bottleneck in virtual care where data records or AI recommendations often fail to translate into actual clinical visits, prescriptions, or follow-ups.
By linking longitudinal health context directly to a clinical delivery layer, the model aims to create a unified pathway combining digital health insights and care treatment.
The model connects b.well's consumer health data, intelligence, and access infrastructure with Wheel's Horizon, which powers the clinical action layer and translates health signals into real clinical delivery at a nationwide scale.
It is expected to support Consumer-authorised health record access, Smarter intake and clinical context, AI-enabled guidance and care routing, Virtual care, prescribing, pharmacy coordination, follow-up, and Outcome measurement and re-engagement.
Initially, the model is expected to be available through Wheel Clinic, which is currently featured in Walmart’s Better Care Services marketplace.
The partnership aims to become the definitive “health front door” designed to help consumer brands integrate healthcare services into their existing digital ecosystems through connected care infrastructure and clinical programme execution. The partnership is built on a modular, standards-based approach.
Under the partnership agreement, b.well's platform will provide consumer-authorized health record access, consent, identity, patient matching, semantic interoperability, AI-enabled insights, access infrastructure, and open standards-based APIs, while Wheel’s platform is expected to provide the clinical delivery layer, including virtual care, clinician network operations, prescribing, patient support, pharmacy workflows, and program execution.
Commenting on the partnership, Kristen Valdes, Founder and CEO of b.well Connected Health, said, "b.well was built to give people a complete, longitudinal view of their health and make that information usable across the healthcare ecosystem. Partnering with Wheel connects that health context directly to clinical action, allowing consumers to move from insight to access, and from access to care."
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