Rethinking Patient Access in Healthcare: A Strategic Imperative for Hospitals & Providers

Rethinking Patient Access in Healthcare: A Strategic Imperative for Hospitals & Providers

Patient access remains one of India’s most pressing healthcare challenges, influenced by infrastructure gaps, financial constraints, and workforce shortages. While digital tools, real-time data, and ambitious policy reforms like Ayushman Bharat have transformed the healthcare landscape, their impact on equitable access remains uncertain. Are these solutions truly addressing the root causes of inaccessibility, or are they creating new complexities?

The rapid expansion of telemedicine, electronic health records (EHRs), and AI-driven diagnostics has undoubtedly improved efficiency and reach, particularly in urban areas. However, persistent disparities in digital literacy, internet connectivity, and hospital participation threaten to exclude rural and underserved populations. As hospitals and providers navigate this evolving landscape, the question is not just about expanding access—but ensuring it is meaningful, inclusive, and sustainable.

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