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Oracle Unveils AI-Driven Clinical Assistant for US Healthcare Providers

Written by : Nikita Saha

June 26, 2024

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This initiative aims to enhance doctor-patient interactions by employing Generative AI, clinical intelligence, and multimodal assistance to streamline workflows.

Oracle (ORCL) has launched its Clinical Digital Assistant for ambulatory clinics across the United States.

This new initiative aims to enhance doctor-patient interactions by employing Generative AI, clinical intelligence, and multimodal assistance to streamline workflows and reduce the administrative burdens faced by healthcare providers.

The Clinical Digital Assistant, integrated with Oracle's Health Electronic Health Record (EHR) system, enables instant access to patient information through voice commands, and note-taking, along with reducing the need to navigate complex software interfaces.

According to Seema Verma, executive VP at Oracle Health and Life Sciences, practitioners typically spend 20-35% of their time on administrative work, an unsustainable situation that this technology aims to alleviate.

This initiative by the healthtech leader aims to support healthcare organizations in boosting productivity, cutting costs, implementing innovative business models, refining decision-making processes, and enhancing patient care.

Further, Oracle’s executives have emphasized the assistant’s ability to automate note-taking during appointments and streamline patient self-service actions.

Oracle's strategic focus on cloud infrastructure and AI-driven solutions has yielded positive results, which is evident from the recent quarterly earnings report.

Despite challenges posed by the Cerner acquisition, Oracle reported strong demand for its cloud infrastructure business, with total revenue reaching $13.3 billion.

Founded in 1977 by Larry Ellison, Bob Miner, and Ed Oates. Oracle is a global technology company. It aims to provide a comprehensive suite of software and hardware solutions for businesses, including databases, cloud services, enterprise software, and hardware systems.

The global healthtech company offers a wide range of products and services, including database management systems (Oracle Database), cloud infrastructure (Oracle Cloud), enterprise applications (Oracle E-Business Suite, Oracle Fusion Applications), and more .

Oracle’s Recent Developments

In 2021, Oracle Corporation made a bold move by acquiring Cerner Corporation for $28 billion, aiming to revolutionize healthcare through advanced EHR integrated with AI technology.

However, recently, Cerner Corporation’s electronic health record (EHR) system recently suffered severe operational failures.

A critical flaw in the system led to over 11,000 medical orders vanishing into an "unknown queue," preventing thousands of patients from receiving prescribed treatments.

This means that Oracle Corporation's bet on Cerner Corporation has backfired. The EHR's association with patient deaths has resulted in significant liability for Oracle.

Despite these setbacks, Oracle is continuing to look forward to its AI ambitions. The company is reportedly in discussions with Elon Musk's AI startup, xAI, for a potential $10 billion deal to rent Oracle's AI servers.

If finalized, this partnership would make xAI one of Oracle's largest customers and highlight Oracle's ongoing commitment to advancing AI technologies.

In May, Oracle planned to relocate its world headquarters to Nashville, Tennessee, signaling a strategic shift towards strengthening its presence in the healthcare industry.

The decision shocked many, including Austin city officials and Texas state leaders, as it hasn't been much time since Oracle had moved its headquarters to Austin from Silicon Valley in 2020.


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