Wolters Kluwer Expands AI Collaboration With OpenAI to Strengthen Expert AI Solutions

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The collaboration builds on Wolters Kluwer’s model-agnostic AI approach and its Responsible AI Principles, which emphasize governance, transparency, and domain accuracy.

Wolters Kluwer has expanded its enterprise AI collaboration with OpenAI to accelerate the development of AI-native solutions under its Expert AI framework, targeting professionals operating in regulated, high-stakes industries such as healthcare, legal services, tax, accounting, and compliance.

The announcement marks a broader strategic push to integrate OpenAI’s latest enterprise capabilities into Wolters Kluwer’s existing AI ecosystem, enabling domain-grounded generative and agentic AI applications designed to support professional decision-making and workflow efficiency. The collaboration builds on Wolters Kluwer’s model-agnostic AI approach and its Responsible AI Principles, which emphasize governance, transparency, and domain accuracy.

According to Alex Tyrrell, SVP and Head of Advanced Technology at Wolters Kluwer, the partnership strengthens the company’s Expert AI vision by embedding trusted AI into critical professional workflows. He noted that combining OpenAI’s enterprise tools with Wolters Kluwer’s curated content and domain-specific systems is intended to scale purpose-built AI for high-stakes decision environments.

The companies have outlined a pipeline of upcoming features focused on improving productivity through secure integration within Wolters Kluwer’s GenAI enablement platform, known as “FAB.” This setup allows deployment of OpenAI models within existing enterprise infrastructure while maintaining governance and compliance requirements across customer environments.

OpenAI’s VP of Enterprise, Ashley Kramer, stated that the collaboration reflects the increasing role of AI as a core enterprise layer, particularly in sectors where accuracy and trust are essential. The partnership is expected to extend advanced AI capabilities into regulated professional settings while maintaining strict security and operational controls.

In healthcare, Wolters Kluwer’s UpToDate® Expert AI solution represents the generative AI evolution of its clinical decision-support platform. The system uses a multi-layer expert-in-the-loop framework designed to maintain evidence-based accuracy. The company reported that more than half of its U.S. Enterprise Edition customers, representing around 2,000 hospitals, have already adopted the Expert AI version, with adoption expected to reach approximately 70% in the coming months.

In tax and accounting, CCH Axcess™ Expert AI integrates agentic workflows powered by OpenAI models to automate tasks such as data collection, document classification, and preparation processes. Wolters Kluwer noted that these capabilities have reduced manual workloads by 20–30%, particularly during peak filing periods.

Across its portfolio, Wolters Kluwer continues to apply AI to research, document analysis, workflow automation, and advisory support, integrating these functions within secure enterprise systems designed for regulated professional use.

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