When Strategy Meets Execution: Rethinking Organization Change Management
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In this DHN CXO Podcast episode, Michael Collins, Director, Organization Development, Wellstar Health System, shared why successful digital transformation starts with people, not technology. Reflecting on his journey into organizational change management, Collins said helping frontline teams navigate change "ignited something in me that I just absolutely love."
A key theme of the discussion was the difference between project management and change management. While organizations often focus on timelines and training, Collins emphasized that leaders must engage employees through meaningful conversations because "sometimes people just want to be heard." He explained that listening early helps uncover barriers and build trust before implementation.
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