Sword Health Partners with Greek Government to Deploy AI-Enabled Triage in National Health Line

The initiative aims to streamline triage and care coordination for more than 10 million citizens.

New York-based digital therapy company Sword Health has entered a national partnership with the Greek government to integrate its AI-driven care management system, Sword Intelligence, into the country’s National Health Information Line (1566). 

The initiative aims to streamline triage and care coordination for more than 10 million citizens.

The collaboration will embed Sword’s AI tools into the hotline’s workflows to assist health professionals with routine and high-volume tasks, guide patients to appropriate services, and strengthen the system’s overall care navigation capacity.

Sword Health provides digital programs for musculoskeletal and pelvic health, combining pain-management exercises with access to clinical specialists. The company also operates Mind, a platform pairing AI with mental health support, and offers the M-band, a wearable designed to detect early indicators of anxiety and depression.

Sword Intelligence, launched in July, serves as the company’s AI Care Management division. It was created to support governments and health systems in scaling operations, managing interactions, and identifying high-risk individuals who may require earlier intervention.

The Greek Ministry of Health said the upgraded system will undergo independent monitoring and evaluation to maintain transparency and build public trust. The ministry is working with national and international partners to conduct an implementation research study that will measure system performance against global standards.

Greece’s health infrastructure spans both mainland and extensive rural and island regions, serving more than 10 million people. Minister of Health Adonis Georgiadis said the partnership is expected to help modernize care pathways across the country.

The partnership follows a series of significant developments for Sword Health. Earlier this month, the company collaborated with Desjardins Insurance, allowing over 2.1 million Canadians to access its digital therapy tools. In June, Sword raised $40 million, increasing its valuation to $4 billion. Recent years have also seen expansions into pelvic health, acquisitions such as Surgery Hero, and earlier funding rounds, including a $130 million Series E and $163 million Series D.

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