OpenEvidence Expands AI-Integrated Doctor Dialer Across U.S. Clinical Workflows

The tool integrates multistep artificial intelligence across the clinical workflow, from call documentation to real-time decision support during patient conversations.

OpenEvidence has expanded the availability of its AI-integrated doctor dialer, extending access to verified U.S. healthcare professionals as the company moves deeper into clinical workflow tools.

The communications feature, initially announced in December, enables HIPAA-secure calling, messaging, faxing, and straight-to-voicemail directly within the OpenEvidence app. The company said the dialer includes unlimited daily minutes and is offered free to verified U.S. clinicians.

The tool integrates multistep artificial intelligence across the clinical workflow, from call documentation to real-time decision support during patient conversations. According to the company, evidence-based recommendations are embedded directly into patient notes generated from calls.

OpenEvidence, which built an AI-powered medical search engine and generative AI chatbot for physicians, has been expanding beyond clinical search. In August, the company launched its Visits feature, an AI assistant that transcribes patient encounters. With the dialer rollout, OpenEvidence is entering the physician communications space, competing more directly with established digital physician networks.

Daniel Nadler, Ph.D., founder and CEO of OpenEvidence, said clinicians previously faced trade-offs between privacy, patient pickup rates and fragmented documentation tools. “OpenEvidence AI-Integrated Doctor Dialer is the first communications platform, covering calling, messaging, faxing and voicemail, with clinical decision AI deeply integrated throughout the entire workflow,” Nadler said.

The dialer allows physicians to customize caller ID names and numbers to reflect their hospital or practice while maintaining personal privacy. Clinicians can switch between multiple profiles tied to different hospitals or clinics, connect to telemedicine with one tap, send secure text messages, and exchange faxes through in-app uploads or scanning. The system also enables straight-to-voicemail delivery for nonurgent communications.

Through integration with the Visits feature, physicians can automatically generate structured clinical notes from patient calls with embedded evidence support. Since the limited release of Visits in August, the company said the tool has supported 37 million minutes of doctor-patient interactions.

OpenEvidence recently raised $250 million in Series D funding, doubling its valuation to $12 billion. The company reported supporting 18 million clinical consultations in December alone and said more than 40% of U.S. physicians use the platform daily across over 10,000 hospitals and medical centers.

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