Omega Healthcare & Microsoft Integrate Agentic in RCM

Omega Healthcare has launched over 20 generative and agentic AI solutions through integrating Microsoft Azure AI models and Azure AI Foundry.

US-based Omega Healthcare, a learning provider of technology-enabled RCM services, has further expanded its collaboration with Microsoft to enhance its advanced AI capabilities across the revenue cycle.

Omega Healthcare has launched over 20 generative and agentic AI solutions through integrating Microsoft Azure AI models and Azure AI Foundry.

The solutions aim to help healthcare organizations enhance revenue cycle management (RCM) and improve financial performance, Omega Healthcare said.

Anurag Mehta, CEO and co-founder of Omega Healthcare, said, “By combining the strength of our RCM and healthcare expertise with Microsoft's advanced large language models, we are unlocking new efficiencies, previously considered by the market as too complex to automate.”

The AI solutions incorporate Microsoft Azure's intelligent automation engines, which are seamlessly integrated across the ODP. They support the full revenue cycle, including patient access, mid-cycle operations, and back-end processes.

The modules combine advanced AI models in Azure AI Foundry with Omega Healthcare's deep domain expertise to automate routine processes, such as medical coding.

They also integrate with ODP's AI/ML models to support key customer services, such as clinical documentation improvement (CDI), denials management, and prevention.

“Omega Healthcare is one of the most innovative partners we've worked with in applying Microsoft Azure AI Foundry capabilities – including Azure OpenAI in Foundry Models, to revenue cycle management and other real-world healthcare challenges,” commented Elena Bonfiglioli, General Manager, Worldwide Healthcare at Microsoft.

 "Their ability to translate AI innovation into practical, high-impact solutions across the entire revenue cycle and beyond, has positioned them as a clear leader in tech-enabled RCM transformation," Bonfiglioli added.

Omega Healthcare has also launched additional solutions for payers, unleashing new potential for retrospective HCC coding automation, and deployed solutions for areas like data curation in life sciences.

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