Microsoft Dragon Copilot Debuts at Mount Sinai for Clinician Workflow Support
The rollout has begun with select departments, with plans to expand system-wide in 2026. Each phase will include robust training, feedback, and evaluation to ensure equitable, secure, and effective integration across all clinical environments.
The Mount Sinai Health System has announced the rollout of Microsoft Dragon Copilot, a new AI clinical assistant designed to streamline clinical documentation, surface critical information, and automate administrative tasks across care settings.
Built on a modern, secure, and scalable architecture purpose-built for healthcare, Dragon Copilot integrates advanced natural language, ambient listening, and generative AI capabilities to help clinicians document care seamlessly within the electronic health record (EHR).
According to the company, the result is more efficient workflows, reduced administrative burden, and more time for meaningful interactions between clinicians and patients.
“Mount Sinai’s adoption of Dragon Copilot, after a multi-vendor evaluation, represents a transformative step forward in how we use technology to support our clinicians and elevate the care experience,” said Lisa Stump, Executive Vice President, Chief Digital Information Officer at Mount Sinai Health System, and Dean of Information Technology at the Icahn School of Medicine at Mount Sinai.
“By embedding this AI assistant into the clinical workflow, we’re reducing documentation fatigue, improving information flow, and freeing up our care teams to focus on what matters most — caring for patients.”
The system’s unified voice and ambient capabilities allow physicians, nurses, and care teams to automate documentation and associated tasks through natural conversation with patients, using ambient and generative AI capabilities — simplifying complex tasks and enhancing care coordination. Clinicians benefit from faster, more accurate documentation, while patients experience more engaged, present providers.
“Artificial intelligence is transforming how we deliver, teach, and advance medicine,” said Brendan G. Carr, MD, MA, MS, Chief Executive Officer of the Mount Sinai Health System and Professor and Kenneth L. Davis, MD, Distinguished Chair.
“At Mount Sinai, we are harnessing this technology responsibly — not to replace human judgment, but to empower it. Dragon Copilot strengthens the partnership between our care team and technology, allowing us to deliver smarter, more connected, and more compassionate care.”
The rollout has begun with select departments, with plans to expand system-wide in 2026. Each phase will include robust training, feedback, and evaluation to ensure equitable, secure, and effective integration across all clinical environments.
Stay tuned for more such updates on Digital Health News
Follow us
