MedHaul Raises $4.1M to Expand Medical Transportation Services for High-Needs Patients

The round was led by Black Ops VC, with participation from Pier 70 Ventures, Seae Ventures, Stanford University, 450 Ventures (BCBS of Alabama), LaunchTN, and the American Cancer Society’s BrightEdge.

MedHaul, a medical transportation coordination platform serving high-needs patients, has raised $4.1 million in a strategic funding round to expand its oncology services and support an upcoming integration with Epic Systems. The round was led by Black Ops VC, with participation from Pier 70 Ventures, Seae Ventures, Stanford University, 450 Ventures (BCBS of Alabama), LaunchTN, and the American Cancer Society’s BrightEdge.

The latest funding brings MedHaul’s total capital raised to $7 million. The company plans to use the investment to expand its oncology operations, which account for 60% of rides booked through the platform, and advance its forthcoming Epic integration.

Founded in 2019, MedHaul operates as a business-to-business (B2B) platform connecting healthcare providers and payers with medical transportation companies. Its technology helps care teams match patients with transportation based on their medical acuity and mobility requirements, including wheelchair and stretcher assistance. The platform also enables ride scheduling, tracking, billing management, and communication with patients.

MedHaul's network currently spans 17 states and includes approximately 600 transportation companies. It primarily serves patients with cancer, kidney disease, maternal health and behavioral health needs, while also supporting hospital discharges and rural communities.

According to the company, more than half of its rides require mobility assistance, while 42% of its riders live in rural communities. Patients using the platform averaged eight rides annually in 2025.

The funding comes amid persistent transportation barriers affecting access to healthcare in the US. The Centers for Medicare and Medicaid Services estimates that transportation challenges account for a quarter or more of missed clinical appointments. Missed appointments among patients with chronic conditions have also been associated with increased mortality and significant healthcare costs.

MedHaul founder and CEO Erica Plybeah told Fierce Healthcare that the existing medical transportation ecosystem remains “very antiquated” and “heavily manual.” Coordination between healthcare teams and transportation providers can take upwards of two hours to book a ride.

The company also offers an enterprise platform for large health systems and multi-location practices. Through its partnership with Uber Health, healthcare organizations can coordinate rideshare and non-emergency medical transportation bookings through a single platform. It also provides AI-enabled analytics on patient mobility.

MedHaul has integrated AI across its operations, including conversational AI for older adults who prefer phone calls, AI agents for booking complex patient rides, and MedHaul GPT, which allows care teams to ask questions about their programs and patients.

The company reports a 97% ride completion rate. It also claims that healthcare providers using its platform have reduced missed appointments by 25% and improved patient appointment timeliness by 52%.

MedHaul has additionally launched a clinical trial product for contract research organizations (CROs) and pharmaceutical companies.

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