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Amazon Expands Health Care Presence by Launching New Locations for One Medical

Written by : Arun Ramalingam

August 22, 2023

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In a transformative step into the healthcare industry, Amazon has begun unveiling new locations for its primary care provider, One Medical. This strategic move follows Amazon's acquisition of One Medical earlier this year, signifying the tech giant's intention to revolutionize the health care space by integrating technology and innovation.

The Evolution of One Medical: A Snapshot

In a landmark deal that came to fruition in February 2023, Amazon acquired San Francisco-based One Medical for $3.9 billion. This acquisition granted Amazon a network of brick-and-mortar locations, positioning the tech giant at the forefront of redefining the healthcare landscape.

The One Medical Model

One Medical's innovative model challenges traditional healthcare paradigms. Patients pay an annual membership fee of $199, unlocking access to a wide range of medical services. From addressing common ailments to managing chronic conditions and mental health concerns, One Medical's offerings are comprehensive and patient-centered.

One Medical's offerings extend beyond physical locations. Subscribers gain round-the-clock access to care through a dedicated app, facilitating same-day or next-day in-person or virtual appointments. Moreover, lab work can be conveniently scheduled across any One Medical location. The company's flexibility is further demonstrated by its acceptance of major insurance plans, including Medicare.

Vision for the future

Amazon's CEO, Andy Jassy, envisions the One Medical model as a pivotal transformation in healthcare access. With an eye on the future, Jassy anticipates a shift from conventional appointment scheduling to an efficient and convenient process that keeps patients at the center of its service. By leveraging technology, Amazon aims to eliminate the typical delays and inconveniences associated with doctor visits, streamlining the patient experience.

Amazon's Healthcare Journey

One Medical isn't Amazon's first venture into health care. In 2018, the company acquired PillPack, an online pharmacy delivering medications to customers' doorsteps. However, Amazon faced setbacks, as evident in the discontinuation of its Amazon Care telehealth service last year, which offered virtual and in-home visits for testing and vaccinations.

About Chime India

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two US territories and partners with over 150 healthcare IT businesses and professional services firms. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve. CHIME's members are chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs), and other senior healthcare leaders. The CHIME India Chapter became the first international chapter outside North America in 2016 and is now a community of over 70+ members in India. For more information, please visit


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