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AIIMS-Delhi Smart Card to Revolutionise Payment System

Written by : Aishwarya Sarthe

January 30, 2024

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Starting April 15, 2023, patients and attendants can use the card for all investigations and procedures, eliminating the need for standing in queues.

In a significant stride towards digitisation, the AIIMS Smart Card, introduced on a pilot basis in select departments, is set to encompass all sections of the premier health institute. 

The decision, as per an office memorandum issued on November 17, 2022, comes into effect after collaboration with SBI Bank.

The move aims to enhance patient convenience and prevent potential financial discrepancies. The recent revelation of tampering with discharge bills at a similar institution emphasises the urgency of transitioning to a fully integrated digital payment system at AIIMS, ensuring transparency and accountability.

Dr M Srinivas, director, AIIMS, highlighted that the 'AIIMS Smart Card' facility would be the sole method for payments, replacing cash transactions at various counters. Starting April 15, 2023, patients and attendants can use the card for all investigations and procedures, eliminating the need for standing in queues.

To achieve this, 'AIIMS Smart Card' top-up counters will be operationalised at multiple locations, functioning 24x7. The card will become the primary mode of payment for investigations and procedures, alongside electronic payment options like UPI, debit cards, and credit cards.

"The transition to a 100% integrated digital payment system is crucial to prevent financial exploitation of patients and ensure end-to-end auditability of the Institute's accounting, "AIIMS director Srinivas added.

Under the new system, all payments will be accepted at dedicated payment points nearest to the patient location. Patients or attendants will not be required to visit central registration counters for any payments.

AIIMS’ Recent Healthcare Innovations

In another development, AIIMS partnered with IIT Delhi to develop AI-driven simulators for training neurosurgeons. These simulators focus on minimally invasive microscopic and endoscopic surgical techniques. Departing from the traditional apprenticeship model, these simulators aim to transform the assessment of neurosurgical skills, providing a standardised approach within the field.

This groundbreaking initiative not only relieves the evaluation burden on neurosurgeons but also establishes standardised training and assessment protocols. The simulators cater to intricate actions crucial in brain surgery, contributing to advancements in the field.

Moreover, in the realm of neuromodulation, the Centre for Advanced Research and Excellence in Neuromodulation at AIIMS-Delhi has taken a significant step forward. Initiating a training program for medical professionals in Transcranial Magnetic Stimulation (TMS), this facility, granted the status of India's first Centre for Advanced Research and Excellence in Neuromodulation for Mental Health by ICMR in 2019, continues to lead in innovative medical practices.

The national training program conducted from December 14 to 16 aimed to advance knowledge in neuromodulation. The Transcranial Magnetic Stimulation (TMS) facility showcased its commitment to enhancing skills and expertise in this specialized field.

Furthermore, Union Minister of Health and Family Welfare Mansukh Mandaviya unveiled eight new facilities equipped with advanced technologies and modern amenities at AIIMS New Delhi. These facilities include the Mother and Child Block, Surgical Block, National Centre for Geriatrics, New Paid Ward in Main Hospital, Centre for Advanced Research in Hospital Infection Control and Forensic DNA Laboratory at JPN Apex Trauma Centre, and Centre for Medical Innovation & Entrepreneurship (CMIE) and Private Ward Wing at National Cancer Institute (NCI).

The expansion seeks to address the evolving healthcare needs of a growing population and reinforce AIIMS New Delhi's position as a global leader in medical innovation.

About Chime India

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two US territories and partners with over 150 healthcare IT businesses and professional services firms. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve. CHIME's members are chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs), and other senior healthcare leaders. The CHIME India Chapter became the first international chapter outside North America in 2016 and is now a community of over 70+ members in India. For more information, please visit


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