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7 Promising Healthcare Giants of Mumbai Building Digital Health Delivery

Written by : Arti Ghargi

April 1, 2024

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Image Source: Freepik

As public health infrastructure struggles to serve the city's growing population, some of the prominent private hospitals are sharing the burden.


India’s financial capital, Mumbai’s healthcare landscape is dotted with several prominent healthcare institutions including public and private healthcare organizations.

Healthcare works under MCGM-Municipal Corporation of Greater Mumbai. As per the available details, the MCGM has a network of four medical college hospitals, one dental college hospital, 16 municipal general hospitals, six specialty hospitals, 29 maternity homes, 175 municipal dispensaries, and 183 health posts.

Further, the Maharashtra state government has one medical college hospital, three general hospitals, and two health units located in Mumbai.

For the fiscal year 2024-25, BMC increased healthcare allocation to over INR 7,000 Cr, marking a 14% rise from the previous fiscal. Out of this, INR 306 Cr was earmarked for the implementation of a healthcare information management system.

However, over the years Mumbai’s burgeoning population has strained the city's public health infrastructure. Mumbai’s population in 2024 is estimated to be around 2.16 Cr, a significant jump from 1.24 Cr recorded in the 2011 Census. Further, it is expected to double by 2040.

One of the densely populated cities, Mumbai’s public sector health infrastructure is struggling to serve its entire population due to a lack of bandwidth and resources.

Understanding of this pain point has given rise to several private health institutes in Mumbai. Some of the prominent private hospitals in Mumbai are run by charitable trusts and share the significant burden of serving those in need of healthcare.

Let us know about some of these prominent privately held healthcare institutions in Mumbai driving digital health services.

1. PD Hinduja Hospital

Located in Central Mumbai, PD Hinduja Hospital stands as one of the leading hospitals in India’s financial capital. Founded in 1951 as an outpatient clinic to serve refugees impacted by partition, it was scaled to a 30-bed hospital just a year later.

Today, the not-for-profit hospital, including its research wing, has two units in the city with a combined capacity of about 520 beds.

The hospital has a fleet of a total of 3600 staff with more than 300 Consultants and 800+ nurses. As per the hospital, it treats over 1 Lakh patients annually. It has 15 state-of-the-art operation theaters where approx. 10,000 surgeries are done annually.

PD Hinduja Hospital and Medical Research was one of the early movers in the adoption of digital technologies in healthcare in India.

It was one of the first in the city to install digital video technology and EEG for recording the electrical events of the brain.

The hospital has introduced Digital Broadband MRI with ambient themes, enhancing the imaging experience for patients and ensuring high-quality diagnostic services.

It has a fleet of 12 Mobile Health Units (MHUs) covering 47 villages in rural Maharashtra. In January this year, the hospital launched CAR-T cell therapy, a novel treatment for resistant cancers.

Kokilaben Dhirubhai Ambani Hospital

Located in Mumbai’s bustling suburbs of Andheri, Kokilaben Dhirubhai Ambani Hospital is one of the state-of-the-art multi-specialty tertiary care hospitals in the city.

In 1999, the project was initiated by renowned Cardiac Surgeon Dr Nitu Mandke, however, after he died in 2003, Reliance Foundation took over the project. In 2009, the hospital became operational.

Spread over 10 Lakh square feet, the hospital has 750 inpatient beds with 180 reserved for critical care, the largest in Mumbai. According to the hospital, it can serve over 9000 patients daily.

The 17-floored hospital has 22 operation theaters and around 2,500 staff members, including over 350 full-time specialists, 1,100 nurses, and 300 paramedics.

The hospital has several firsts in its name. It had the first 3-room intraoperative MRI suite (IMRIS) in Asia, Asia's first EDGE Radiosurgery system from Varian Medical Systems, and India's 1st Spine Surgery Suite featuring the O-arm and more.

Last year, it launched India’s first advanced digital PET-CT system. In light of the increased number of attacks on health systems, KDAH partnered with Check Point software to level up its cybersecurity.

Lilavati Hospital

Located in Mumbai’s upscale neighborhood of Bandra, Lilavati Hospital was founded in 1997 with a team of 22 doctors and 10 beds by diamond merchant Kirtilal Mehta in memory of his late wife. The hospital is run by Lilavati Kirtilal Mehta Medical Trust- a charitable trust.

The hospital has 314 beds including those dedicated to intensive care and 12 operating theaters. It has around 1800 staff members with around 300 consultants. According to the hospital, it can serve around 300 in-patients and 1,500 out-patients daily.

The hospital has implemented a comprehensive network upgrade plan, including the deployment of an advanced Edge-Core switch network. This technology upgrade has enabled real-time communication, improved staff efficiency, enhanced network reliability, and facilitated access to educational resources.

Recently, the hospital expanded its network to GIFT City Gujarat. It has constructed a 300-beds state-of-the-art facility with over 400 doctors and 3,000 staff members. To bring global expertise, the hospital has partnered with Mayo Clinic Global Consulting and is also considering collaboration with John Hopkins University.

Last week, Lilavati Hospital in association with Spinal Bifida foundations, partnered with Poland’s Medical University of Silesia to inaugurate the fetal surgery department.

Jaslok Hospital

Established in the 60s by philanthropist Seth Lokoomal Chanrai along with surgeon Shantilal Jamnadas Mehta, Jaslok Hospital is among the prominent hospitals located in upscale South Mumbai. One of the earliest private hospitals in India, Jaslok Hospital was inaugurated in 1973 by the then PM Indira Gandhi.

After 50 years, it stands as a full-fledged multi-specialty hospital with 350 beds, out of which 75 are ICU beds. It has around 50 established Specialties and nearly 20 Specialty Clinics. The hospital started with 50 consultants, however, currently the number stands at 300 consultants and 200 resident doctors.

Jaslok became the first private center to have introduced a microscope and endoscope for neurosurgery in Western India in 1988. In 2023, it launched India’s first restorative and regenerative department to offer treatment for psychiatric diseases or chronic pain in neurological conditions in the form of non-invasive neuromodulation.

The hospital has also adopted remote patient monitoring technology which uses bio-sensors that transmit patient vitals such as BP and SPO2, to the nursing workstation on a real-time basis.

The hospital had been in the headlines for alleged takeover talks. Malaysia’s IHH Berhad was reportedly interested in the hospital, however, it hit a dead end. The Hospital CEO Jitendra Haryan had said that the hospital is looking to increase space and renovate.

However, funding for the same would be raised internally through trust members or private donors.

Breach Candy Hospital

Established in the pre-independence era in 1946, Breach Candy Hospital began as a nursing home with 25 beds. Today, the South Mumbai hospital has a bed capacity of 206. The hospital's specialists include some of the most distinguished names in the Indian medical profession.

The hospital is eyeing expansion this year by adding 84 more beds to the facility. The hospital is constructing an 11-storey building next to the existing facility as a part of its phase-I modernization plan to provide cutting-edge treatment.

Hiranandani Hospital

Operationalised in 2004, Dr L H Hiranandani Hospital, built as a part of the sprawling township in Powai, quickly climbed up the ladder to bag a spot amongst the top hospitals in Mumbai.

Starting with 130 beds, the hospital has added more bed capacity over the years. Currently, the multispecialty tertiary care hospital has 244 beds with 28 dedicated to critical care.

Currently, 74 doctors are working in various specialties such as orthopedics, pediatrics, gynecology, cardiology, and general surgery at Hiranandani Hospital in the inpatient department.

The hospital is known for its cutting-edge technology. One of the latest technologies implemented by the hospital is the installation of a 384 Slice Cardiac CT scan machine. This advanced CT scanner stands out in providing high-quality diagnostic imaging results.

Hiranandani Hospital had also built a 200-bed facility in Mumbai’s neighboring district-Thane. However, last year it sold the unit to Telangana-based Krishna Institute of Medical Sciences (KIMS).

Wockhardt Hospital

Wockhardt Hospital is a multi-city multi-speciality hospital chain and one of the early movers in corporate hospital chains.

It has more than 400 beds in its capacity. Last year, Wockhardt Hospital Mumbai Central entered into a partnership with HaystackAnalytics, a genomics healthtech startup, incubated in IIT Bombay to leverage the power of genomics to enhance patient care and improve health outcomes.

The hospital has also embraced several digital initiatives across its facilities. For example, Digital Footprint. The hospital has embraced digital technologies to reduce its carbon footprint by extending its digital footprint.

As per the hospital, it has leveraged laptops, tablets, and smartphones to reduce paper usage, leading to speed, accuracy, and clarity in communication, greater productivity, and better engagement.

The hospital has gone digital across multiple functions such as sales & marketing, learning & development, advertising & communication, patient & doctor data management, and more.

Disclaimer: This article is factual and does not intend to promote any specific hospital. The ranking order in the article is arbitrary and not presented in any particular order. The information is based solely on data gathered from hospital websites and other publicly available sources.


About Chime India

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving senior digital health leaders. CHIME includes more than 5,000 members in 56 countries and two US territories and partners with over 150 healthcare IT businesses and professional services firms. CHIME enables its members and business partners to collaborate, exchange ideas, develop professionally and advocate the effective use of information management to improve the health and care throughout the communities they serve. CHIME's members are chief information officers (CIOs), chief medical information officers (CMIOs), chief nursing information officers (CNIOs), chief innovation officers (CIOs), chief digital officers (CDOs), and other senior healthcare leaders. The CHIME India Chapter became the first international chapter outside North America in 2016 and is now a community of over 70+ members in India. For more information, please visit www.chimecentral.org

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