Innovaccer Partners with Mastek to Expand Agentic Healthcare AI Globally

The partnership combines Innovaccer's Gravity healthcare AI platform with Mastek's implementation services and presence across the four regions.

San Francisco-based healthcare data analytics company Innovaccer and digital engineering and cloud services company Mastek have expanded their partnership to bring agentic AI tools to healthcare and life sciences organizations across the U.S., the UK, the European Union, and the Middle East.

Under the partnership, Mastek will join Innovaccer's Platinum GSI program and deploy and adapt Innovaccer's healthcare AI applications for organizations in new and existing markets.

The partnership combines Innovaccer's Gravity healthcare AI platform with Mastek's implementation services and presence across the four regions.

According to the companies, the collaboration will cover several healthcare operational areas, including revenue cycle management tasks, prior authorization, coding and denials, population health, and value-based care programs.

These applications are intended to support automation across administrative and operational workflows.

In addition, the partnership will integrate Mastek's capabilities in platform migrations, digital front doors, AI-based chat, and conversational agents with Innovaccer's omnichannel AI agents for scheduling and referrals.

Commenting on the latest partnership, Umang Nahata, CEO of Mastek, said, “Healthcare organizations need AI that is simple, trusted, and built on connected data.”

"Our Platinum partnership with Innovaccer strengthens Mastek's ability to help customers turn healthcare data into actionable intelligence and accelerates our journey to become a leading AI transformation partner for the healthcare industry," he added.

Sharing his thoughts, Abhinav Shashank, Co-Founder and CEO of Innovaccer, said, “When leading healthcare-focused global systems integrators independently choose to build their delivery practices around Gravity, it tells the market that this platform is trusted to carry the most complex, high-stakes healthcare transformation programs in the world. Mastek joining our Platinum GSI program… gives us something we could not build quickly on our own: four decades of institutional relationships with health systems and governments across three continents.”

The latest development is built on ongoing efforts by Innovaccer to expand its international footprint.

Last year, Innovaccer partnered with Saudi Arabian insurer Tawuniya to combine its healthcare data and analytics capabilities with the insurer's population health and risk management experience.

Recently, Innovaccer also launched Gravity for Infusion, a specialised AI infrastructure platform designed to automate administrative workflows across the ambulatory infusion access lifecycle.

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