Infosys Partners with Sentara to Scale Enterprise AI Adoption in Healthcare
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The AI-driven transformation initiative is aimed at enhancing efficiency, supporting clinicians and staff, and improving experiences for patients and members.
Global technology service provider Infosys has partnered with Sentara, a US-based leading not–for–profit healthcare organization, to build a scalable foundation for enterprise–wide adoption of AI.
The AI-driven transformation initiative is aimed at enhancing efficiency, supporting clinicians and staff, and improving experiences for patients and members.
As part of its collaboration, Infosys will leverage the Infosys Topaz Fabric, a purpose-built agentic services suite, to create a unified infrastructure that combines models, data, applications, and workflows into a composable, agent-ready ecosystem.
The platform is designed to support AI strategy development, governance, and deployment across healthcare operations.
The framework seeks to enable Sentara to reference architectures, AI-first SDLC modernization, and govern scaling to embed AI across core hospital and enterprise workflows.
This vision also includes aligning AI initiatives to real-world healthcare priorities spanning care management, employee productivity, and digital front-office experiences.
A key component of the collaboration focuses on responsible AI design, enterprise guardrails, and operational readiness to enable healthcare organizations to transition AI initiatives from pilot to production across healthcare systems.
This approach is intended to support Sentara to prioritize high-value use cases, scale successful pilots, and evolve AI capabilities across business operations and IT in line with the organization's strategic goals and regulatory considerations.
Commenting on the new collaboration, Venky Ananth, EVP and Global Head, Healthcare, Infosys, said, "Our collaboration with Sentara is focused on unlocking AI value by building a strong enterprise AI foundation spanning architecture, governance, and AI, first delivery models so that innovation is operationalized across hospital systems and translates into real efficiency gains for clinicians, staff, and patients."
By embedding AI within everyday workflows, the initiative seeks to help Sentara improve speed, consistency, and operational resilience while maintaining a strong focus on patient and caregiver experience.
In addition, the collaboration focuses on building trust in AI, enabling responsible adoption and delivering measurable value across clinical, operational, and digital domains.
Speaking on the collaboration, Jamisson Fowler, SVP and Chief Digital Officer, Sentara, said, "As we continue to advance our digital strategy, working with Infosys enables us to take a thoughtful and scalable approach to AI adoption across the enterprise. This collaboration helps ensure AI is deployed in ways that genuinely improve how our hospital teams work, supporting efficiency, care delivery, and the communities we serve while remaining secure, compliant, and patient–centered."
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