Online Reservation System at Hospitals (ORS): A Simple Idea That is helping millions of patients
Online Reservation System (ORS) is something many people may not have heard of, yet it has quietly transformed how millions access healthcare in India. I want to share the story of how this system came to be, a story that shows how simple, thoughtful digital interventions can remove deep-rooted inefficiencies and ease the lives of people who suffer the most.
ORS is a facility that allows patients to book appointments with doctors in public hospitals online. While those visiting private hospitals are familiar with online appointment systems, what is less known is that a large number of government hospitals now offer this capability too.
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