GE HealthCare Launches AI-Driven Operations System with 72-Hour Capacity Forecast

The Queen’s Health Systems and Duke Health will be the first clinical sites to implement CareIntellect for Operations, an AI-enabled software-as-a-service application.

GE HealthCare has launched an AI-driven operations system that can forecast hospital capacity constraints up to 72 hours ahead, giving health systems an early view of pressure across beds, staffing, patient flow, and other resources.

GE HealthCare has introduced CareIntellect for Operations, an AI-enabled software-as-a-service application designed to help hospitals anticipate operational bottlenecks and coordinate resources before capacity pressures disrupt care delivery.

CareIntellect for Operations draws information from electronic medical records and resource management systems, including bed availability, patient delays, staffing, wait times, and ancillary services.

Its Pressure Forecast model uses historical and real-time data to identify potential constraints across areas such as inpatient units, emergency departments, imaging, procedural recovery, therapies, and inbound transfers.

A second model, Estimated Day of Discharge, uses longitudinal patient information to predict when individual patients are likely to leave the hospital. The estimates are refreshed hourly as new information becomes available.

The system then prioritizes workflows and surfaces recommended actions intended to help operational teams respond to developing pressure.

“The broader goal is to help health systems move from reactive operations to a more proactive model,” Dr. Taha Kass-Hout, Global Chief Science and Technology Officer at GE HealthCare, said. “So beds, staff, imaging, transfers and other resources can be coordinated more effectively, and patients can move through care with fewer unnecessary delays.”

The application builds on more than two decades of GE HealthCare’s hospital operations experience, including its Command Center software, which the company said is used by nearly 500 hospitals and medical facilities globally.

CareIntellect for Operations is part of the company’s broader CareIntellect family of cloud-first clinical and operational applications.

The Queen’s Health Systems and Duke Health will be the first clinical sites to implement CareIntellect for Operations.

Duke Health said the platform builds on its three-year partnership with GE HealthCare and will provide its teams with a three-day view of upcoming operational pressures.

CareIntellect for Operations runs on Amazon Web Services and is available directly from GE HealthCare and through the AWS Marketplace. GE HealthCare said it has invested more than $5.1 billion in innovation since 2023.

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